登陆注册
724400000024

第24章 微笑的力量 (1)

The Power of Smile

戴尔·卡耐基 / Dale Carnegie

戴尔·卡耐基(1888—1955),美国著名的心理学家和人际关系学家。卡耐基开创的“人际关系训练班”遍布世界各地。他以超人的智慧、严谨的思维,在道德、精神和行为准则上指导万千读者,给予人们安慰、鼓舞,使读者从中汲取力量,从而生活,开创崭新的人生。早期著作《人性的光辉》《语言的突破》《美好的人生》《人性的优点》曾被译成28种文字,其中《人性的弱点》一书,是继《圣经》之后世界出版史上第二畅销书!

Ace in the Hole

Understand these new words before you read this article.

1. grouch n. 不高兴的人

2. eliminate v. 清除

3. miserable adj. 痛苦的

You must have a good time meeting people if you expect them to have a good time meeting you.

I have asked thousands of business people to smile at someone every hour of the day for a week and then come to class and talk about the results. How did it work? Let’s see... Here is a letter from William B. Steinhardt, a New York stockbroker. His case isn't isolated. In fact, it is typical of hundreds of cases.

“I have been married for over eighteen years,” wrote Mr. Steinhardt, “and in all that time I seldom smiled at my wife or spoke two dozen words to her from the time I got up until I was ready to leave for business. I was one of the worst grouches who ever walked down Broadway.

“When you asked me to make a talk about my experience with smiles, I thought I would try it for a week. So the next morning, while combing my hair, I looked at my glum mug in the mirror and said to myself, ‘Bill, you are going to wipe the scowl off that sour puss of yours today. You are going to smile. And you are going to begin right now.’ As I sat down to breakfast, I greeted my wife with a ‘Good morning, my dear’, and smiled as I said it.”

“You warned me that she might be surprised. Well, you underestimated her reaction. She was bewildered. She was shocked. I told her that in the future she could expect this as a regular occurrence, and I kept it up every morning.”

“This changed attitude of mine brought more happiness into our home in the two months since I started than there was during the last year.”

“As I leave for my office, I greet the elevator operator in the apartment house with a ‘Good morning’ and a smile; I greet the doorman with a smile. I smile at the cashier in the subway booth when I ask for change. As I stand on the floor of the Stock Exchange, I smile at people who until recently never saw me smile.”

“I soon found that everybody was smiling back at me, I treat those who come to me with complaints or grievances in a cheerful manner, I smile as I listen to them and I find that adjustments are accomplished much easier. I find that smiles are bringing me dollars, many dollars every day.”

“I share my office with another broker. One of his clerks is a likable young chap, and I was so elated about the results I was getting that I told him recently about my new philosophy of human relations. He then confessed that when I first came to share my office with his firm he thought me a terrible grouch—and only recently changed his mind. He said I was really human when I smiled.”

“I have also eliminated criticism from my system. I give appreciation and praise now instead of condemnation. I have stopped talking about what I want. I am now trying to see the other person’s viewpoint. And these things have literally revolutionized my life. I am a totally different man, a happier man, a richer man, richer in friendships and happiness—the only things that matter much after all.”

You don’t feel like smiling? Then what? Two things. First, force yourself to smile. If you are alone, force yourself to whistle or hum a tune or sing. Act as if you were already happy, and that will tend to make you happy. Here is the way the psychologist and philosopher William James put it:

Action seems to follow feeling, but really action and feeling go together; and by regulating the action, which is under the more direct control of the will, we can indirectly regulate the feeling, which is not.

Thus the sovereign voluntary path to cheerfulness, if our cheerfulness be lost, is to sit up cheerfully and to act and speak as if cheerfulness were already there…

Everybody in the world is seeking happiness—and there is one sure way to find it. That is by controlling your thoughts. Happiness doesn’t depend on outward conditions. It depends on inner conditions.

It isn’t what you have or who you are or where you are or what you are doing that makes you happy or unhappy. It is what you think about it. For example, two people may be in the same place, doing the same thing; both may have about an equal amount of money and prestige—and yet one may be miserable and the other happy. Why? Because of a different mental attitude. I have seen just as many happy faces among the poor peasants toiling with their primitive tools in the devastating heat of the tropics as I have seen in air-conditioned offices in New York, Chicago or Los Angeles.

“There is nothing either good or bad,” said Shakespeare, “but thinking makes it so.”

Abe Lincoln once remarked that “most folks are about as happy as they make up their minds to be”. He was right.

Whenever you go out-of-doors, draw the chin in, carry the crown of the head high, and fill the lungs to the utmost; drink in the sunshine; greet your friends with a smile, and put soul into every handclasp. Do not fear being misunderstood and do not waste a minute thinking about your enemies.

同类推荐
  • 做人靠德 做事凭智

    做人靠德 做事凭智

    当今社会,人际关系复杂,商场职场如战场,但只要你是个会用品德和智慧的人,那么在这个世界上,你就不会有真正的绝境。无论黑夜多么漫长,朝阳总会冉冉升起;无论风雷怎样肆虐,春风终会缓缓吹拂。《做人靠德 做事凭智》借鉴历史,立足现实,把古往今来关于靠德做人、凭智做事的案例和道理展现给读者,让读者能够通过本书,明白做人与做事的道理。
  • 事半功倍读书法

    事半功倍读书法

    本书整理了古今中外名人的读书法。如朱予读书法、鲁迅的“跳读法”、华罗庚的“厚薄法”,以及作者根据自己的经验总结出来的如模型读书法、先读序文法、“SQ3R”读书法、五步读书法等。作者用亲身体会向读者介绍了如何提高阅读能力的技巧,本书非常值得一读。
  • 现代人智慧全书:智慧反败术

    现代人智慧全书:智慧反败术

    全面、系统、分门别类地将现代人生存立世必须具备的智慧告诉您。指导您做适者生存、永立人上的强者。
  • 帮你达成梦想的60个希望法则

    帮你达成梦想的60个希望法则

    心思灵动,就会拥有不可思议的力量;眼界开阔,就会插上飞往梦想的翅膀;思维创新,就会跨过挫折与磨难,抵达梦开始的地方。本书为亲们提供了60个实现梦想的希望法则,从内心意志,婚姻感情,职场智慧,人际关系,心态调整等方面,给亲们以明晰的指导,以点燃生命的亮色。
  • 敬业工作为了谁

    敬业工作为了谁

    唯有敬业工作,我们才能发现,自己拥有的不仅是一个岗位和一份薪水,更是一个收获快乐和成长的平台。而只要怀着一颗敬业的心,无论什么样的工作都会成为机遇,成功也成了自然而然的事情。
热门推荐
  • 我的绝美女神老婆

    我的绝美女神老婆

    身怀绝技的乡村少年方少阳,从此走向人生巅峰~
  • 整合:让一切为我所用

    整合:让一切为我所用

    资源的整合到底有多重要?古人带兵打仗,讲究的是天时、地利、人和,三者缺一不可,这就是资源有效整合的一个典范。我们熟知的古代以少胜多的战事,大多数都可从中分析出之所以如此结局最深刻的原因。现在的商场就如战场。我们周围可以看到这样一些事情:有些老板很忙,忙到坐下来抽根烟喝口水的时间都快没了,对于这样的人我们总是很敬佩,亲力亲为嘛,可是公司的效益却没有上去,反而有所下降;有些老板却很闲,经?常约朋友去打打高尔夫啊、骑骑马啊什么的,公司的效益却很让人眼红。为什么呢?我觉得很重要的一个原?因,就在于其是否重视并进行了有效的资源整合。
  • 至尊鸿途

    至尊鸿途

    这是一个强者为尊的世界,一个弱肉强食的时代。万千种族,无尽位面,数不尽的天才不过世间一粒。尘埃天武大陆,无尽位面之一;一个妖孽般的少年,从贫瘠的世俗走来,一路饮血高歌。药武双修,绝世霸途;踩最强的敌人,战最强的种族;统领人族,踏上巅峰之路!
  • 明治天皇:孝明帝驾崩卷(下册)

    明治天皇:孝明帝驾崩卷(下册)

    《明治天皇》再现了日本从幕末走向明治维新的历史变革,以优美的文笔,宏大的场景,详细描绘了日本近代决定国运的倒幕运动的整个过程。本书塑造了一个个鲜活的日本近代史人物形象,以及他们的坚定信念,对“安政大狱”、“樱田门之变”等重大历史事件的描述详实生动,是一部了解近代日本不可多得的佳作。
  • 学会做有钱女人

    学会做有钱女人

    如今已进入信息爆炸的年代,投资理财不再是有钱人的专利,没有钱的人更需要理财,只有这样才能加速资产的累积,达成一生各阶段的财富目标。
  • 东宫有本难念的经

    东宫有本难念的经

    宝庆十九年春,大佑国皇太子大婚,大将军之女入主东宫。一个不是淑女的将门千金遭遇一个不是文韬武略的中庸太子,到底是佳偶天成,还是冤家路窄?成婚一年不足,太子忽然休妻。迷影重重,生死茫茫,这样一来,还是不是大团圆结局?
  • 好兵帅克

    好兵帅克

    作者通过主人公帅克这个普通士兵在第一次世界大战期间从应征入伍到开赴前线的经历,深刻揭露了奥匈帝国统治者的凶恶专横及其军队的腐败堕落。对于帝国主义军队对人民的奸淫抢劫,官兵之间欺上压下的荒唐关系,他们对俘虏的禽兽般的凶残,以及各级军官的愚蠢、贪婪,小说都作了淋漓尽致的描写。
  • 冷少恋上俏秘书

    冷少恋上俏秘书

    读者群:63450393苏莹是个乖巧的女孩子,在一次无故被公司解聘后在心情郁闷下跑到了酒吧,喝多的情况下被下了药带到了宾馆,下药的那却临时有事走了。伤心过去的苏莹在一夜间什么都没有了,但是生活还是要生活,调整好情绪后重新找工作……
  • 宫锁琳琅

    宫锁琳琅

    一个二十一世纪的舞者,一次偶然的机缘巧合之下,来到三百年前的大清朝。在这里,她会有怎样的奇遇和经历?一样的清穿文,不一样的清穿故事,希望可以给大家一个全新的感觉。【情节虚构,请勿模仿】
  • 尸心不改

    尸心不改

    控尸门的欢乐二缺弟子江篱炼了一具美得人神共愤引得天雷阵阵的男尸,以为好日子开始了,结果没想到门派惨遭灭门。--情节虚构,请勿模仿